Many of our products are created just for you; this requires additional time to make sure everything is exactly the way you want! We take great pride in shipping orders as fast as possible. If you have any special requests or deadlines please email firstname.lastname@example.org and reference your order number, and we will do our best to help.
Shipping and Processing Options
"Processing Time" refers to the time from when we receive your order until the time your order is given to the carrier (UPS/USPS) to deliver. Processing time DOES NOT refer to shipping time.
In Stock Products
In-stock products that are not Made to Order or Printed to Order normally leave our warehouse in Connecticut within 2 business days from the time the order is placed. Please refer to the Processing Time Chart below to calculate processing time.
Made to Order Products
These products are created just for you and begin production after an order is placed. Because of this, all products that are designated as Made to Order have extended processing times. The Made to Order icon indicates these products:
Made to order products on average take 3 business days to produce. Orders containing any Made to Order product subjects the entire order to extended processing times, and the order will not ship until it is complete. If a proof is requested for any Made to Order product, it will add additional processing time. Any changes requested for Made to Order products after the order is placed will add additional processing time.
Expedited Processing Time
Expedited processing time is available for all Made to Order products. There is an additional per item charge to expedite the processing time. Made to Order products with expedited processing times will be processed by the next business day from the day the order is placed. All Made to Order products on an order must have expedited processing to have the entire order process by the next business day. Orders placed on Saturday and Sunday are considered placed on the upcoming Monday and processing time begins from this date.
Printed to Order Products
Just like our Made to Order products, these products are printed just for you! These products are designated by the badge below and usually ship within 1-2 business days. The Printed to Order icon indicates these products:
Processing Time Chart
|Product Type||Processing Time (Entire Order)|
|Normal Processing Time||1-2 Business Days|
|Printed to Order||1-2 Business Days|
|Made to Order||3 Business Days|
|Any Order with Expedited Processing Time||1 Business Day|
Business days are Monday through Friday excluding all holidays. All processing times are subject to change during peak holiday times. If your order is placed on a weekend please allow for extra processing times due to the volume of orders placed over the weekend. All processing times are an estimate and are subject to change. If you require your order for an event or by a particular day, please expedite the processing time of all Made to Order products.
Shipping & Delivery
Shipping time is the amount of time it will take a package to be shipped from our warehouse to your shipping address once the order has finished processing. This varies by location and by shipping option. Please refer to the table below for the estimated shipping time for all available shipping methods. Shipping methods available at the time of checkout are based on the delivery address, as well as, the weight and dimensions of the products ordered. We ship using UPS or USPS within the contiguous United States, and USPS to Military, Hawaii, Alaska, Puerto Rico and International addresses.
|Shipping Method||Shipping Time|
|Economy||7 - 10 Business Days|
|Standard||3 - 5 Business Days|
|2 Business Day Shipping||2 Business Days|
|1 Business Day Shipping||1 Business Day|
Shipping times are an estimate and based on location. To find the exact time in transit to your location please visit UPS and USPS websites after you have received your tracking number. All orders ship from Norwalk, CT 06854.
All shipping methods can be delivered by either UPS or USPS. If you require your order for an event or by a particular day, please calulate the delivery time by adding in the processing time for the items in your order as well as the shipping time once it leaves our warehouse.
To calculate when your order is likely to arrive, please add the processing time for the products ordered and your shipping time based on shipping method selected.
Processing Time + Shipping Time = Order Delivery Time
This order will process in 3 Business Days
|Quantity||Item Number||Product Name||Product Type||Processing Time|
|2||COACH-LX-BALL||Personalized Thanks Coach Lacrosse Ball (White Ball)||3 Business Days|
|1||LX-03295||Lacrosse Tshirt Short Sleeve Max The LAX Dog||1 - 2 Business Days|
|4||LX-05831||LAX Player Half Cushioned Crew Socks - Neon Yellow Sock/Black Player (One Size Fits Most)||1 - 2 Business Days|