You will have my business going forward.
I do not typically contact companies after receiving merchandise but I felt compelled to do so in this instance. I do not think I could have had a better "online" experience. The customer service rep that took my order was engaging, prompt, efficient and knowledgeable. My order shipped quickly and was received ahead of time. I could not ask for more.
Thank you...from one Runner to Another....
I just wanted to thank you again for going out of your way and giving me extra help with my order. It's things like this that show you care for others & the company you work for.
You guys Rock !!!
I Love this company & I'm always sharing your pages on Facebook. If I have a question or a problem - it is answered & pretty quickly - - I don't need to wait more then 48 hours for a response....like a lot of other web pages say.
Whatever magic you did worked!!
Thank you very much. Unbelievable customer service and say great job for everything! Thanks to your UPS support staff as well.
Thank you so much for making my day!
Today I received in the mail a shirt that I ordered from your website. Not only did you specially-order/make the shirt for me (so I could have the Boston clover on a women's tech shirt that I'll wear at my Boston Marathon qualifying race), but you sent it with this massive and amazing wall calendar! I'm so excited to use the calendar to track my runs this year! What a great company!! Thank you, thank you!!
I L-O-V-E the ID Bracelets!
I received my bracelets! I L-O-V-E them! They fit me perfectly (tiny wrists that I could sue for non-support) and the ID plate is perfect and correct! Thank you so much for the fast service!
Great Running Products & Customer Service
Thanks for your prompt attention to my email and the phone call. Your customer service is as good as all the reviews state if not better in my opinion. My daughter received her package and loved the headbands. Great product Great service I will order from you again.
Just wanted to send a note and say "Thank you" for the great customer service. This is the first time I've placed an order with you and the items shipped quickly. I had to exchange a couple of items and that process was quick and simple as well. I appreciate the customer service and will be ordering from you again in the future.
Rokbands, Can't Live Without Them!
Wore this hair band for the NY half, have been googling for 2 days to try and find more. can't live without 'em!!
Your site is extremely impressive and so was the customer service!
I placed an order yesterday. Haven't received it yet, but wanted you to know I think you have the greatest web site. I have been searching different ones for weeks and have not found any that have the variety like you. I found no other "ultra" or 50k out there. Your site is extremely impressive and so was the customer service girl who took my order by phone. I'm sure your product quality will be just as impressive. I look forward to ordering with you in the future.
Will definitely be ordering from you AGAIN SOON!
You Guys are amazing. I got exactly what I ordered and got it 2 days earlier than I requested. In fact I got my package about 18 hrs after I ordered it. I will definitely be ordering from you again soon. Thank You very, very much.
You were So FAST and the Merchandise was SO NICE!
I purchased the Half-Marathon 13.1 Message Ring/Pink and Silver Running Shoe Necklace for my wife. It was for you eleventh year anniversary. She loved it. Thank you very much for you all of your help. The necklace arrived on time.
You guys have been GREAT!
Thank you so much! You guys have been great!!!! I understand that there are some things you can't control, (the availability of certain color), but some things you can, like exceptional customer service, doing all the right things, and you have! We will be back to order more!
Customer Service should take lessons from YOU!
You people are Great! Customer service around the world should take lessons from you. Thank you for all your help in getting my order straight. Thank you.
I received my ordered of the personalized dog tags with my daughter's picture. I can't tell you how pleased I am! They are excellent gifts. With lockets you have to open it to see the picture--With the photo tags it shows the photo as it hangs on the necklace. I am also impressed with the quality of the image. You need to spread the word about these tags--they are too cool to pass up! Maybe you could offer another style of necklace for the photo dog tags...a chain from your existing necklace selection. (rubber, leather, or sterling silver, just a suggestion)
Also, I could hardly believe how fast the order was sent----lighting fast!
Very Pleased Customer! Will suggest your site to all friends and family!
Design is Really CUTE and Fits WELL!
I received a running shirt as a gift from my husband and kids for Mother's Day in the bright purple color. I have gotten quite a few compliments on the shirt. The design is really cute and the shirt fits well, not too tight and not too loose.
Pleased with the Quality & Excellent Customer Service!
Ordered 4 shirts from your company and received them this past week. Just wanted to say I was so pleased with the quality and your excellent customer service. I'm sure I will be ordering products in the future. Thanks again.
LUV the Headsweats Lid!!
Got the package and LUV the headsweats lid!!!!! Will be buying more in the near future.